Anti Spam Policy

It is a violation of the license agreement to send unsolicited email with any infacta Product.

Notice of Responsibility to all infacta product users:

DO NOT SEND UNSOLICITED EMAIL. Be aware that you are solely responsible for the messages you send. In many cases sending unsolicited email (AKA Spam) is in violation of the law, and you will be solely accountable and liable for damages and violations.

We reserve the right to refuse technical support and/or other services if you:

1. send unsolicited email; or
2. you hijack a mail server relay; or
3. distribute illegal information or materials; or
4. forge header information; or
5. put false of misleading information in the subject; or
6. fail to provide a means for unsubscribing from your lists

The infacta range of products was developed to help people including us, run and manage mailing lists, news letters, announcement lists and customer updates and other legal uses. We will never tolerate the use of these products to facilitate the sending of spam mail. We have taken measures to stop people from abusing our products - for example, the free edition of our products now have limitations in them to stop them from being abused. Some of those limitations are:

• BCC / Bulk sending is not permitted - spammers like to be able to send their email quickly - using bcc. This is not possible with our free edition range.
  
• There is a limitation on the number of messages that can be sent at any one time. Again this is designed to deter spammers from using our free software to send spam.
  
• Direct sending is also unavailable in the free version

None of our products allow message headers to be altered in anyway. None of our products facilitate the building of spam lists using extraction or spidering techniques.

Users should consult Section 6 of the license agreement (installed by each of our products) for more information. If a user violates the license agreement, but continues to use the product they are doing so illegally. We will deny technical support and refunds, refuse product upgrades, report your actions to anti-spam agencies, and may pursue legal action.

If you do receive spam that you believe originated from an infacta Product user, please forward the message with full headers (very important) to , so that we can investigate the matter further. Should the spam complaint be valid we will report them to the various anti-spam agencies, black list them from receiving future products and technical support from us. If you have any queries relating to our anti-spam/abuse policies then please contact us - .

Please note that infacta does not provide mailing lists with it's products. The infacta product range is designed to allow users to operate and manage their own lists and groups. 

If you require further information or help regarding spam please check out SpamCon - this is a fantastic site which includes help for Recipients, Marketers, Sysadmins, and legal professionals.

If you have any questions regarding our Anti Spam Policy please contact us -

 

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